Terms of Service

1. Acceptance of Terms

By accessing or using Lexolo's language learning platform, mobile application, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

2. Description of Service

Lexolo provides a language learning platform designed to help users achieve fluency through scientifically-optimized learning pathways. Our Service includes:

• Personalized language learning sessions
• Progress tracking and analytics
• Spaced repetition system (SRS) for vocabulary retention
• Interactive learning exercises and assessments
• Content generation based on user level and interests
• Community features and leaderboards
• Mobile and web applications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

3. User Accounts

3.1 Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or use
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in any conduct we deem inappropriate or harmful to the Service or other users.

3.3 Age Requirements

You must be at least 13 years old to use the Service. Users between 13 and 18 years old must have parental or guardian consent to use the Service.

4. Subscription and Payment

4.1 Free Trial

We offer a 3-month free trial for new users. During the trial period:

• You must complete at least one session per day to maintain trial status
• Failure to meet the daily session requirement may result in trial termination
• You may cancel at any time without charge

4.2 Paid Subscription

After the trial period, continued access requires a paid subscription. By subscribing, you agree to:

• Pay all applicable fees according to your chosen plan
• Automatic renewal unless cancelled before the renewal date
• Provide valid payment information
• Be responsible for all taxes and fees

4.3 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually). We use third-party payment processors and do not store your payment card details directly.

4.4 Refunds

All payments are non-refundable except where required by law. We may offer refunds or credits at our sole discretion.

4.5 Price Changes

We reserve the right to modify subscription prices. We will provide advance notice of any price increases, and changes will apply to your next billing cycle.

5. User Conduct and Content

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any laws, regulations, or third-party rights
• Share your account credentials with others
• Use the Service for commercial purposes without authorization
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Post inappropriate, offensive, or illegal content
• Scrape, mine, or harvest data from the Service
• Reverse engineer or attempt to extract source code
• Use automated systems or bots without permission
• Manipulate or cheat the learning system or leaderboards

5.2 User-Generated Content

By submitting content to the Service (including profile information, forum posts, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with the Service.

You represent and warrant that your content does not infringe any third-party rights and complies with these Terms.

6. Intellectual Property Rights

6.1 Lexolo's Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Lexolo, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial educational purposes in accordance with these Terms.

6.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks, logos, or branding without authorization
• Create derivative works based on the Service
• Sell, rent, or sublicense access to the Service
• Remove any proprietary notices or labels

7. Learning Guarantee and Disclaimers

7.1 Fluency Guarantee

Our guarantee that users will reach fluency with 30 minutes of daily practice is based on consistent, engaged use of the Service following our recommended learning path. Results may vary based on individual factors including:

• Native language and target language combination
• Prior language learning experience
• Quality of practice and engagement
• Additional practice outside the platform
• Individual learning capabilities

7.2 No Professional Advice

The Service is for educational purposes only and does not constitute professional language instruction, certification, or qualification for any professional purpose.

7.3 Third-Party Content

The Service may contain links to third-party websites or content. We are not responsible for any third-party content or services.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 Service "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

9.2 No Guarantee

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or harmful components.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEXOLO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission
• Any bugs, viruses, or similar issues transmitted through the Service
• Any errors or omissions in content
• Any loss or damage incurred from use of the Service

IN NO EVENT SHALL LEXOLO'S TOTAL LIABILITY EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST TWELVE (12) MONTHS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Lexolo, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Service
• Your user content
• Your violation of any third-party rights
• Any harm caused to other users

11. Modifications to Service and Terms

11.1 Service Changes

We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

11.2 Terms Changes

We may revise these Terms from time to time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in California, and judgment on the award may be entered in any court having jurisdiction.

12.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12.4 Time Limitation

Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lexolo regarding the Service.

13.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

13.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights under these Terms without restriction.

13.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

For support issues, please use our in-app support feature or email support address for faster response.

15. Apple App Store Additional Terms

If you access the Service through an iOS application downloaded from Apple's App Store, the following additional terms apply:

• Apple has no obligation to provide maintenance or support services for the app
• Apple is not responsible for any product warranties
• Apple is not responsible for addressing any claims relating to the app
• Apple is not responsible for any third-party intellectual property claims
• Apple and its subsidiaries are third-party beneficiaries of these Terms